1.What type of products do you offer?

We offer premium pet products, including high-quality accessories, grooming tools, and toys. Our pet food selection focuses exclusively on items that promote health, ensuring your pets receive the best care. We provide top-tier quality at affordable prices, so you can care for your pets without compromise.

1.What are the shipping costs?

Domestic shipping within the USA is $5, while international shipping costs $9. We also offer free shipping for domestic orders over $49.99 and for international orders over $54.99.

2. How long does delivery take?

Delivery times depend on your location and the shipping method you select. Delivery to USA generally takes 4-10 days, and international shipments may take between 7-20 business days.

3.How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through the website (track order is located in the footer in the customer service section).

5.What if I have an issue with a product after my purchase?

If you experience any issues with a product after your purchase, please contact our customer service team. We offer hassle-free returns and exchanges within 30 days, ensuring that you are completely satisfied with your purchase. Our priority is your pet’s happiness and your satisfaction.

Need Help?

If you have an issue or question that requires immediate assistance, You can contact us to chat directly with a Customer Service representative.

  • support@tricktaills.com